It turns out in fact, I am not able to use the wallet funds for data on the go. Because of this, I loaded my Mint mobile wallet with $20, hoping to be able to use this for the aforementioned purposes. "*****" reassured me multiple times that the money gets loaded into my account would be able to be used to purchase data on the go without needing an active Mint mobile plan in place as well as using Wifi calling/texting. However, I wanted to keep my number for the time being and so I called Mint Mobile's helpline and asked a "*****" if I would be able to load up my Mint Mobile wallet with money and just use those funds to pay-as-I-go without an active plan in place. Because I am leaving the country for 6 months I did not want to renew my plan. On June 12 my 12-month plan with Mint mobile was set to expire. Now I expect a full refund of the whole 133$ which is the minimum of the minimum for what they have put me through today. I would cancel wayyyyy sooner if they said the truth: We don't know how to fix this.Button line - 66$ refund is an insult. YOUR TECHNICIANS falsely told me I am going to get the service and dragged me over the 7 days cancelation window. Simplest case ever: I paid for some service. Means - I am paying a 50% fee for 10% of the time portion of service - in which time portion I was not even getting the service I paid for!In no world is this right. After a long loooooooong phone argument, I finally was able to talk to someone named ***, who refunded me 66$. All of my explanations that I did reach out before the 7 days saying I am NOT GETTING THE SERVICE I PAY FOR - did not seem to resonate with Mint. The Mint representatives refused, saying the company policy only allowed refunds before 7 days. Meaning, for the remaining portion of the 3 months. It did not.Today, after a few more dropped calls and the realization that it is impossible to use this phone this way, I finally decided to ask to cancel my subscription and ask for a refund - not a full refund like any readable person would - but just a refund moving forward. Once more, they asked me to troubleshoot some things. It was not.A few days after, I reached out again. They told me they did a network reset and the problem should be fixed. Eventually - the call would drop.I reached out to the tech support of Mint, about 2-3 days into my account. We paid for 2 lines the total amount of 133$.Immediately after, I noticed that almost every call I was making - dropped after a random number of seconds could be 1 second, could be 50 seconds.
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